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DirectMed Imaging and Tri-Imaging Solutions have Merged to Create a Scaled Imaging Solutions Platform.
Click here to read the announcement.

DirectMed Imaging is the premier destination for all your diagnostic medical imaging parts needs. Offering an extensive array of parts, systems, training, and support services, throughout its 5 locations in the US and abroad, DirectMed Imaging ensures that medical facilities have access to top-notch equipment and expertise to keep their operations running. 

Your Success is Our Mission

At the heart of our mission is an unwavering commitment to quality and customer service. Our dedication to quality permeates every aspect of our business because we understand the critical role our products and services play and hold ourselves accountable to the highest standards to ensure reliability and safety of our products and services.

Unparalleled Medical Imaging Equipment Support

Our commitment to excellence extends beyond just the products we offer, our customer service team is dedicated to providing prompt, knowledgeable assistance, ensuring that every customer receives the attention and support they deserve. At DirectMed Imaging, quality and customer satisfaction are not just ideals; they are the guiding principles that drive everything we do. When it comes to quality medical parts and unparalleled support, DirectMed Imaging sets the benchmark for excellence.

DirectMed Story

Welcome to DirectMed Imaging!

DirectMed was founded in 2012, with a goal to provide quality CT and MRI parts, supporting all major OEM’s to our customers. Since 2012, DirectMed has been on a journey to expand and improve its offerings. Teaming up with other companies that share our vision, culture, and values has allowed for new opportunities and possibilities for innovation and service expansion. With over 175 employees in the USA and Europe, we are committed to becoming the most trusted resource in aftermarket diagnostic imaging equipment, training, and support.

2012

DirectMed Parts and Service was founded.

November 2019

Acquired Medical Systems Technologies, boosting internal repair capabilities with over 300 different repair procedures for high failure, high voltage products.

February 2022

Acquired LBN Medical, the largest medical imaging systems provider in Europe, located in Aalborg, Denmark.

April 2022

Began investment of over $10m into inventory. Added mobile imaging fixed site platforms to strengthen parts testing capabilities.

September 2022

Acquired ScanMed, located in Omaha, Nebraska, expanding coil repair capabilities as well as expanding engineering throughput.

September 2023

Acquired Technical Prospects in Appleton, Wisconsin, expanding Siemens inventory and adding training capabilities, and expert technical support engineers.

November 2023

Name change to DirectMed Imaging and full rebranding strategy implemented.

March 2024

Acquired Titanium Medical in Houston Texas, expanding Toshiba/Canon inventory and adding field service capabilities for Toshiba/Canon.

October 2024

Partnered with Frazier Health Partners, an investment firm that focuses exclusively on healthcare.

January 2025

Acquired Richardson Healthcare further expanding our parts, tube, and Toshiba system training offerings.

January 2026

Tri-Imaging Solutions and DirectMed Imaging Merge to Create a Scaled Imaging Solutions Platform

Our journey has just begun and we can’t wait for you to see what’s next!

DirectMed Sales Team – North America, South America

Sara Payne

Sales Director

English

Dave Neffinger

Sales Director

English

Matt Atkinson

Sales Director

English

Lauren Kinning

Account Manager

English

Joe Gill

Account Manager

English

Ken Sikes

Account Manager

English

Rick Adams head shot

Rick Adams

Account Manager

English

Abs Montes

Account Manager

English, Spanish

Wes Eckrich

Account Manager

English

Cindy Timm

Account Manager

English

Jordan Kalahui

Account Manager

English

Anthony Pensato head shot

Anthony Pensato

Account Manager

English

Nico Richardson

Sales Director

English, German

Dean Clark

National Strategic Sales Manager

English

Omar Lainez head shot

Omar Lainez

Account Manager

English, Spanish

Garrett Harris head shot

Garrett Harris

Account Manager

English

Danny Mokrzycki head shot

Danny Mokrzycki

Account Manager

English

Chris Kaye

Account Manager

English

Chelsea DeStefano

Sales Support Specialist

English

DirectMed Sales Team – Europe, Asia, Africa

Junfeng Song

Business Unit Director for Ultrasound

Chinese and English

Kris Skaarup

Business Unit Manager for Mammography

Danish and English

Mathias Møller Madsen

Business Unit Manager for CT

Danish and English

Dmitrii Rzhavtcev

Business Unit Manager for Cath Lab

Russian, English, and Danish

Nadiya Andersen

Key Account Manager

Ukrainian, Russian, English, and Danish

Tiberiu Chiper

Key Account Manager

Romanian, English, Italian, and Danish

Alba Parareda Gracia

Key Account Manager

Spanish, Catalan, and English

David Lam

Key Account Manager

Danish, English, and Vietnamese

Omar Lemrabete

Key Account Manager

English, French, and Arabic

Anastasia Grecova

Key Account Manager

English, French, Russian, Romanian, and Greek

Vi Tran Thi Tuong

Key Account Manager

Vietnamese and English

Luka Grobenski

Key Account Manager

English, Croatian, Slovenian, Serbian, Macedonian, and Bosnian

Omar Kassar

Key Account Manager

Arabic, English, and Danish

Nathalie Jarmann

Sales Representative

English, Danish, and Swedish

Eva Mortensen

Key Account Manager

Danish and English

Marton Dudas

Key Account Manager

English and Hungarian

Fang Wang

Key Account Manager

English and Chinese

Kristóf Hegyi

Key Account Manager

English and Hungarian

DirectMed Imaging Subsidiaries

ScanMed LLC, is the largest independent MRI coil provider in the world. This team of experts designs, develops, repairs, and manufactures coils in-house with quality and reliability in mind.

For additional information on ScanMed, please visit their website ScanMed.com


LBN Medical, based in Denmark and founded in 2003 by former CEO Lars Braun Nielsen, is a leading global provider of medical imaging equipment. The company was among the pioneers in its field and has since grown into an organization with over 50 employees. LBN Medical has expanded its offerings to include parts sales, inventory management, and repair services, solidifying its position as a key player in the medical imaging equipment industry.

For additional information on LBN Medical, please visit their website LBNmedical.com.

Comprehensive Made Simple

When you partner with DirectMed Imaging, you are not just a customer; you become part of the DirectMed “family”. DirectMed Imaging aims to provide personalized services and tailored solutions that go beyond a typical customer-provider relationship. DirectMed’s commitment to excellence and customer satisfaction make us a trusted ally when it comes to your medical imaging parts, training, and support.

Quality

Quality is paramount in all we do. We know downtime is costly, so it’s crucial to ensure that every component meets stringent quality benchmarks. From meticulous testing procedures to thorough repair protocols, we prioritize excellence at every stage. We are dedicated to delivering reliable and durable parts that minimize disruptions and maximize productivity for our customers.

Resourceful and Collaborative

Our commitment to round-the-clock availability reflects our understanding that systems don’t adhere to convenient schedules and our customers need swift and reliable support. While next-flight-out shipments are available 24/7, our dedication to providing solutions doesn’t stop there. Our team is comprised of individuals who are ready to tackle challenges head-on, ensuring that we not only address issues promptly but also offer innovative and effective solutions to keep operations running.

Passionate Professionals

Our team of dedicated professionals is ready to collaborate with you and your field service team to swiftly restore your site’s operations. We understand the challenges and stress that come with system downtime. Our goal is to make service and part replacement as seamless as possible, ensuring a smooth resolution to any issues you encounter.

Reliable

We are fully committed to your satisfaction and are here to support you every step of the way. With decades of experience, our team is dedicated and reliable, committed to helping our customers when they need us most.

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