UptimeOne is a comprehensive diagnostic imaging parts and support program designed to eliminate unpredictable cost, reduce operational risk, and empower healthcare and service organizations to take back control of your imaging infrastructure. It’s a multi-year agreement where one monthly fee covers all your replacement parts based on an agreed-upon install base inventory.
Interested to learn more?
Whether you’re an integrated delivery network (IDN) or independent service organization (ISO), you know too well how volatile and unpredictable your medical imaging infrastructure can be. UptimeOne is the solution to that instability, providing lower costs, less risk and more control. It’s one monthly line item with no surprises or headaches. Spend less time searching for quotes, navigating delays and fearing the next part failure. With UptimeOne, you get peace of mind—and the opportunities that come with it.
“The best way I can confidently deliver field service to my customers is by fixing my parts costs. As an ISO, I manage the service, and DirectMed manages my parts. With UptimeOne, my parts expense is fixed, and my financial risk is eliminated. It gives me total confidence knowing every part is tested, reliable, and backed by exceptional quality and support.”
—Chad Short
Owner and FSE, SCS MecTech Solutions LLC
“I’ve been working extensively with DirectMed Imaging for several years for all of my managed assets. I know when I need a CT part, I don’t have to waste time sourcing. With UptimeOne, my costs are fixed and I have one partner I can rely on. I can’t imagine going back to the old ways of sourcing and hunting and wasting precious time.”
—Lead Imaging Engineer for multiple hospital sites in the Midwest
Review Install Base
We catalog how many assets you have by modality
Proposal
We deliver a price proposal for part replacement and service contract
Go Live
Upon agreement, we provide all replacement parts required for your install base for the duration of the contract
Interested to learn more about how UptimeOne can reduce cost volatility and risk for your organization? Reach out today!
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