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Siemens Ysio/Agile Generator Problems

Jun 22, 2021 | Tech Tips, Siemens

A wonderful tip from Technical Prospects on certain generator problems on your Siemens Ysio & Agile systems.


Today, I’m going to discuss some of the common issues you may encounter when your Ysio or Agile generator won’t boot up. Specifically, we’ll look at the displays on the D600 and D611 boards, and how to address low voltage in the VCC (5V) power supply.


1. Identifying the Problem

When your generator fails to boot up, you might see the D611 board—normally displaying “56”—showing “11” instead. At the same time, the D600 board—normally at “63”—may display “.6.” These abnormal readings indicate a state that needs correcting.

2. Checking the Five-Volt Supply (VCC)

Locate VCC on D611

  • On the D611 board, you’ll find a terminal labeled VCC.
  • Using a digital multimeter set to Volts DC, measure between VCC and Ground.
  • The correct reading should be around 5.15V. In this example, it’s reading 4.6V, which is too low.

Open the Cabinet

  • Power off the system and remove the two nuts securing the cabinet door.
  • Carefully slide the door open to access the power supply on the back side of the door.

Connector Oxidation

  • The most common cause of low voltage is oxidation on the power-supply connector.

To fix this:

  • Turn off main power and the breaker.
  • Disconnect the oxidized connector from the power supply.
  • Reseat it multiple times (connect and disconnect about six times) to break up the oxidation.
  • Finally, seat the connector firmly.

Recheck Voltage

  • After reseating the connector, power the system back on.
  • Measure the VCC again. In our example, it rose from 4.6V to 4.65V but was still below 5.15V.

3. Adjusting the Power Supply

If the voltage remains low even after reseating the connector, you’ll need to adjust the potentiometer on the power supply:

Locate the Potentiometer

  • On the power supply, you’ll see a small dial or screw for fine-tuning the 5V rail.

Adjust While Monitoring

  • Keep your multimeter connected to VCC on the D611 board.
  • Turn the potentiometer slowly until the voltage reads 5.15V (a slight variance to 5.19V is acceptable).

4. Verifying Correct Operation

Reboot the System

  • Once the power supply voltage is correctly set, reboot the system.

Check Board Readouts

  • The D611 board should display “56” and the D600 board should display “63.”
  • If both boards show these values, the generator should now be operating correctly.

Want to learn the ins and outs of servicing Siemens medical imaging systems? DirectMed Imaging accredited training program offers Siemens system training and can be taught in-person or through our Interactive Virtual Training Academy (IVTA).

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